Important Notices
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Important Notices
05 May 2022

Changes to Parking at 100 Marie Curie

As of May 5th 2022, the University of Ottawa has started a construction project that will result in the temporary closure of the parking lot beside the clinic located at 100 Marie Curie.  The construction will last until the end of August and there will be no parking available to patients for the duration of the project.    Paid parking will be available at the Minto …

30 Apr 2022

Campus Same Day Clinic

Closure Notice     Effective May 1, 2022, the Campus Same Day Clinic (CSDC), located at 100 Marie Curie, will permanently close its doors.  You may recall that we previously announced this closure in the communication sent to patients on August 30th, 2021.   Patients who are registered to a ByWard FHT primary care provider may continue to access …

30 Apr 2022

Sports Medicine and Physiotherapy

As of May 1st, 2022, the ByWard Sports Medicine & Physiotherapy clinic is permanently closed.  We want to thank the sports medicine physicians and physiotherapy team for their many years of service. We wish them the best as they relocate to The Sport Medicine Clinic, opening May 2nd, 2022, at the University of Ottawa, inside …

20 Mar 2022

Upgrade to Telephone System

In an effort to better manage the high volume of calls, the ByWard Family Health Team is pleased to inform you that on March 18th, 2022, we have upgraded our telephone system to better serve you. Some of the new features include the following: If calling the Family Medicine or Campus Same Day Clinic lines, …

01 Mar 2022

Notice of Temporary Disruption – Voicemail Unavailable

We are currently experiencing a technical issue with our voicemail system. We are actively working to resolve the issue as soon as possible. Please anticipate delays and longer wait times for incoming calls. To contact the clinic, please call us again and we would be happy to help you Last updated March 1, 2021 @4:30 …

25 Feb 2022

Important Notice for Patients of Dr. Luisa Menjivar Ponce

In follow-up to the communication from Dr. Luisa Menjivar Ponce, that was sent on the 14th of January, 2022, pertaining to her departure, the ByWard Family Health Team wishes to update you with regards to your medical care. We are pleased to inform you that Dr. Thien Kieu Thi Phung will assume the care of …

14 Feb 2022

Important Notice for non-OHIP patients of Dr. Oussama Fares 

Dear Patient, I know last two years have been very challenging and I hope you and your family are staying safe and healthy. It is with sadness I must inform you that effective April 30th, 2022, I will be leaving my medical practice at the ByWard Family Health Team (FHT). Due to limited capacity and …

14 Feb 2022

Important Notice for OHIP patients of Dr. Oussama Fares 

Dear Patient, I know that the last two years have been very challenging and I hope you and your family are staying safe and healthy. It is with sadness I must inform you that effective April 30th, 2022, I will be leaving my medical practice at the ByWard Family Health Team (FHT). We are currently …

01 Feb 2022

High Call Volumes

The clinic is experiencing unusually high call volumes. For patients who are calling to cancel an appointment or to book a non-urgent appointment, we ask that you please request an appointment online*. If you’re calling to renew your prescription, please have your pharmacy fax the clinic a request at 613-564-6627.  Note: a fee may apply …

14 Jan 2022

Important Notice for OHIP patients of Dr. Luisa Menjivar Ponce

Dear Patient, I know this last year has been very challenging and I hope you and your family are staying safe and healthy. It is with sadness I must inform you that effective March 31st, 2022, I will be leaving my medical practice at the ByWard Family Health Team (FHT). We are currently looking for …

13 Jan 2022

Important Notice for non-OHIP patients of Dr. Luisa Menjivar Ponce

Dear Patient, I know this last year has been very challenging and I hope you and your family are staying safe and healthy. It is with sadness I must inform you that effective March 31st , 2022, I will be leaving my medical practice at the ByWard Family Health Team (FHT). Due to limited capacity …

10 Dec 2021

Primary Care Provider Status – Former patients of Dr Boparai, Dr. Gagnon, Dr. Lezack, Dr. Marinich & Dan Julien, N.P.

Dear Patient, As you know, your family physician has left the ByWard Family Health Team. Traditionally, a family physician would find another physician to care for their patients after their departure. Unfortunately, this has not been the case, and the clinic has been unsuccessful doing so on their behalf. We recognize that this instability can …

10 Dec 2021

Introduction of Primary Care Teams

Dear Patient, For many years, your primary care needs have been met by your primary care physician and the nurse practitioners (NP) of the ByWard Family Health Team (FHT). You have been able to book appointments with any of the NPs as part of our focused effort to prioritize quick access to care. We have …

01 Nov 2021

Flu Vaccine for Patients

Seasonal flu vaccine is now available. Here are the options for getting a flu shot this year: At ByWard FHT Patients who have a scheduled in-person appointment will be offered a flu vaccine. Patients who are 65 years of age and over can book a flu vaccine appointment with the nurse. Appointments available during the …

10 Sep 2021

Important Notice for non-OHIP patients of Dr. Daniel Trutt

Dear patient, I wish to thank you for entrusting me with your care. As you know the pandemic and other factors have resulted in significant changes to our ability to provide care to our patients. I am writing to inform you that as of December 1st, 2021 I am no longer able to provide you with …

07 Sep 2021

Important Notice about medical exemptions from receiving a COVID-19 vaccine

Please click here to view notices related specifically to COVID-19

31 Aug 2021

Important Notice for Non-OHIP patients of Dr. Shabab Boparai

**If you received a communication (on August 18th) on behalf of Santé Alliance Health, please disregard.  The communication was sent in error and was intended for patients of Drs. Allart, Alrai, Bourgault,Gostimirovic, , Sharma,  and Tchen only. Below is the correct communication from Dr. Boparai to her patients. We apologize for the confusion this may have …

31 Aug 2021

Important Notice for OHIP patients of Dr. Shabab Boparai

Dear patients, I know this last year has been very challenging and I hope you and your family are staying safe and healthy.  It is with sadness I must inform you that effective November 1, 2021, I will be leaving my medical practice at the ByWard Family Health Team (FHT). We are currently looking for …

30 Aug 2021

Fall 2021 Update

Dear patient, As ByWard Family Health Team traverses a period of significant transition, we thought it important to give you a bit of background on the changes we are undergoing as well as an idea of the future we are working diligently towards. Please remember to check the Important Notices section of our website regularly: …

17 Aug 2021

Follow-up Notice on behalf of Santé Alliance Health for non-OHIP patients of Dr. Anne Marie Allart, Dr. Louise Bourgault, Dr. Paula Tchen, Dr. Adnan Alrai, Dr. Meena Sharma and Dr. Milka Gostimirovic

Dear patients, In follow-up to the communication from the ByWard FHT on behalf of the Santé Alliance Health Clinic, that was sent on June 30th, 2021, pertaining to our departure, we (Dr. Annemarie Allart, Dr. Adnan Alrai, Dr. Louise Bourgault, Dr. Meena Sharma Dr. Paula Tchen, and Dr. Milka Gostimirovic) wish to update you with regards to …

03 Aug 2021

Important Notice for non-OHIP patients of Dr. Sarah Oliver

Dear Patients, I wish to thank you for entrusting me with your care over the years. As you know the pandemic and other factors have resulted in significant changes to our ability to provide care to our patients. I am writing to inform you that as of October 1st, 2021, I am no longer able …

03 Aug 2021

Important Notice for non-OHIP patients of Dr. Danielle Gervais

Dear Patients, I wish to thank you for entrusting me with your care over the years. As you know the pandemic and other factors have resulted in significant changes to our ability to provide care to our patients. I am writing to inform you that as of October 1st, 2021, I am no longer able …

03 Aug 2021

Important Notice for non-OHIP patients of Dr. Asser Ali

Dear Patients, I wish to thank you for entrusting me with your care over the years. As you know the pandemic and other factors have resulted in significant changes to our ability to provide care to our patients. I am writing to inform you that as of October 1st, 2021, I am no longer able …

26 Jul 2021

UPDATE: Payment Policy for RAMQ patients

Dear patient, The ByWard FHT would like to thank all of our patients for the comments and feedback regarding the recent change in the billing policy for RAMQ patients as it pertains to visits with their primary care provider. We recognize that service fees ranging in price from $55 to $120 at every visit, compounded …

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