The ByWard Family Health Team issues electronic invoices by e-mail for outstanding medical fees. If you receive an electronic invoice by e-mail, you may process your payment online at https://payment.bywardfht.ca/ or in person at one of our clinic locations. Accepted methods of online payment are Visa, Mastercard and Paypal. In person at any location accepted methods of payment are Visa, Mastercard, Debit, Cash.
Your electronic invoice will indicate the date of the original invoice as well as a description of the medical fee for which it was issued.
A prescription renewal without a visit with your primary care provider is an administrative (uninsured) service not covered by the Ontario Health Insurance Plan.
Prescription renewal requests received by phone, fax or (e)mail will incur a $20 charge per request. If you do not wish to pay this fee, please book an appointment with your Primary Care Provider (PCP) prior to finishing your current course of medication. Patients who have been granted BWFHT Financial Exemption, are exempt from paying this fee. Consult the Prescription Renewals or Referrals section for more information.
A referral to an Allied Health Professional requested for documentation purposes (i.e. referral requested by your insurance company) is an administrative (uninsured) service not covered by the Ontario Health Insurance Plan. As such a $20 fee per referral request will apply and must be paid prior to processing the request. Allied Health Professionals include, but are not limited to: Massage Therapist, Physiotherapist, Chiropractor, Chiropodist/Podiatrist/Orthotics, Osteopath, Naturopath, Acupuncturist, Speech Language Pathologist, Psychologist, Dietician etc.
Please contact the clinic at 613-564-3950 to request a referral from your primary care provider.
Quebec (RAMQ) patients are required to pay a fee at each visit.
For detailed information, see the Visit Fees for Quebec patients (RAMQ) section below.