Career Openings

Ottawa, ON

Clinical Operations

  Full-time

  Jul 29, 2025

  Hourly: $21.74 – $29.53

Position Title: Bilingual Clinical Assistant

Division: ByWard Clinic Management (BCM)

Job Status: Full-Time

Job Reports To: Nurse Team Lead

Hourly Rate: $21.74 – $29.53 ($42, 393 – $57, 585)

Location: 316 Rideau St, Ottawa

ORGANIZATIONAL DESCRIPTION

ByWard Clinic Management (BCM) operates busy clinics and offers a comprehensive range of primary health care services to patients registered to a BCM family physician, as well as members of the general public. We are committed to delivering timely, quality, and collaborative assessment, treatment, and health promotion, in a supportive and caring environment that is open and transparent to social, ethnic, and income factors.

JOB SUMMARY 

Reporting to the nurse Team Lead, the Medical Office Assistant is to provide direct patient care in a clinical setting, to perform work as required under the supervision of a registered nurse in addition to frontline and patient facing administrative duties.

ESSENTIAL RESPONSIBILITIES

Clinical:

• Coordinate patient flow through the clinic – waiting room, exam room.
• Triage patients for their appointment as per the triage protocol.
• Measure vital signs on each patient as per Triage Guidelines and record in electronic medical record.
• Maintain electronic medical records and document accurately as per Triage Guidelines.
• Clean and sterilize materials and instruments following instrument reprocessing standards and guidelines.
• Prepare examination rooms; select, set up and maintain medical supplies and equipment for all examinations and procedures.
• Work collaboratively with nurses, physicians, and reception staff to promote efficient clinic functioning and quality of patient experience.
• Participate in team and staff meetings as requested.
• Participate in staff development programs and promote team cohesiveness.

Administrative:

• Greet and register patients, as per patient registration guidelines;
• Answer multi-line telephone, screen, and provide information/assistance or route caller to appropriate personnel, take messages and deliver to the appropriate personnel.
• Schedule, confirm, cancel, and reschedule medical appointments, for physicians, AHP’s, and/or administration requests;
• Establish and maintain confidential electronic medicals records; ensure accurate patient demographic information;
• Perform entry-level billing and collection.

ESSENTIAL QUALIFICATIONS

• Bilingual (French and English) is imperative
• Completion of a college program or other specialized courses for medical administration required or a combination of training and experience
• Previous experience as a health care aide in a healthcare environment.
• Current First Aid and CPR certifications.
• Ability to work efficiently and effectively in a fast-paced clinical environment.
• Computer literacy: MS Word, Outlook, EMR and Internet.
• Excellent communication and customer service skills.  

ACCOUNTABILITY

Staff are expected to work in a professional manner, demonstrating above average qualities such as courtesy, tact, and judgment with respect to patients, fellow colleagues, and professionals.  All staff are expected to work in parallel with the organization’s confidentiality agreement.  As a member of our team, you are responsible for bringing issues that affect the smooth operation of the organization, to the attention of your immediate supervisor.  It is your responsibility to be up to date with all organizational communication.

RELATIONSHIPS CONTACTS (with whom the incumbent comes into regular contact)

Internally:  Successful relationships with administration and management within all divisions.

Externally: Successful relationships with patients, representatives, and other clients that present themselves via telephone or in writing.  There are no supervisory responsibilities related to this role.

REPORTING STRUCTURE (To whom the incumbent reports to for different aspects of their job). The incumbent reports to the Nurse Team Lead.

WHAT WE HAVE TO OFFER:

• A dynamic work environment for those who thrive in a fast-paced setting
• Excellent benefit plan after a qualifying period
• Competitive wage based on level of experience
• Premium wage when working evenings and weekends
• Collaborative working environment
• Opportunity to learn and grow in your career

ADDITIONAL INFORMATION:

• The clinics are open between 8am-8pm Monday to Friday and from 9am-12pm on weekends. Must be available to work various shifts between those times.

CLOSING DATE: Until the position is filled

Please apply online. We thank all applicants for applying; only those selected for an interview will be contacted.

NOTE: ByWard Clinic Management Team is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during the recruitment process, please contact us at hrdept@bywardfht.ca and specify the nature of your accommodation request.

  OTTAWA, ON

  Allied Health Providers

  Part-time

  Jun 27, 2025

  Hourly: $32.17 – $39.17

Position Title:                             Chiropodist

Division:                                       ByWard Family Health Team

Job Status:                                   Part-Time (22.5hrs/week)

Job Reports to:                           Executive Director – Family Health Team (FHT)

Salary:                                          $32.17 – $39.17/hr ($62, 731 – $76, 381)

ByWard Family Health (BWFHT) offers a comprehensive range of primary and specialized health care services. We are committed to delivering timely, quality, and collaborative assessment, treatment, and health promotion, in a supportive and caring environment that is open and transparent to social, ethnic, and income factors.

JOB SUMMARY

Work with the physicians and other Allied Health Professionals of the BWFHT to treat patients in a variety of ways including the use of braces, casts, shields, orthotic devices, physical therapy or surgery. The primary focus of the Chiropodist will be to work to help patients eliminate foot pain, gain mobility and maintain healthy feet. The chiropodist is part of the clinic’s Diabetes chronic disease management program.

ACCOUNTABILITY

Staff are expected to work in a professional manner, demonstrating above average qualities such as courtesy, tact, and judgment with respect to patients, fellow colleagues, and professionals.  All staff are expected to work in parallel with the organization’s confidentiality agreement.  As a member of our team, you are responsible for bringing issues that affect the smooth operation of the organization, to the attention of your immediate supervisor.  It is your responsibility to be up to date with all organizational communication.

ESSENTIAL RESPONSIBILITIES

Assessment and Evaluation:

• Complete health assessment through information gathering, lower extremity physical examination, patient health history and relevant clinical findings
• Evaluation of overall lower extremity foot and ankle function relating to activities of daily living
• Examination and review of lab tests, diagnostic tests and consulting medical and surgical notes
• Assessment of the impact of an injury, disability or disease (rheumatoid arthritis/diabetes/sprains/strains) on foot function

Networking:

• Educate and advise patients about the prevention and care of morbid conditions relating to chronic diseases like diabetes, HIV, etc.
• Ensure continuity of patient care through exchange of information and communication with the patient, family members, and other service providers who ma be involved with the patient
• Work as part of an interdisciplinary team, making referrals ad providing supports to patients of BWFHT
• Build relationships with various community partners
• Act as a resource for the team in assessing other social agencies and supports

Reporting:

• Receive referrals from medical and other healthcare practitioners and consult with these referring practitioners to provide timely and optimal care for their patients
• Maintain program statistics for purposes of evaluation and research
• Complete and maintain all necessary documentation as per act and professional standards
• Secure resources by preparing reports, competing application forms/letters as required

ESSENTIAL QUALIFICATIONS

• University Degree or College Diploma of advanced Chiropody or equivalent
• Member in good standing with College of Chiropodists of Ontario
• Bilingual (French and English) an asset
• A minimum of two years experience in a community and/or primary health care setting
• Computer literacy: MS Word, Outlook, Excel, Presentation software, EMR and Internet

WHAT WE HAVE TO OFFER:

• A dynamic work environment for those who thrive in a fast-paced setting
• Competitive wage based on level of experience
• Collaborative working environment
• Opportunity to learn and grow in your career

ADDITIONAL INFORMATION:

Please note that related education/experience, and the ability to work in a fully paperless environment (EMR) are essential qualifications for this position.

REPORTING STRUCTURE (To whom the incumbent reports to for different aspects of their job); The incumbent reports to the Executive Director.

RELATIONSHIPS

CONTACTS

Internally: Successful and effective relations with the Administration Team, Support Staff, Allied Health Professionals, Physicians, and other departmental employees.

Externally: Successful and effective relations with patients, community partners, Chiropody community of practice and other clients that present themselves via telephone, in writing or in person. 

Closing Date: Until position has been filled

Please apply online. We thank all applicants for applying; only those selected for an interview will be contacted.  

ByWard Family Health Team is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during the recruitment process, please contact us at hrdept@bywardfht.ca and specify the nature of your accommodation request.

OTTAWA, ON

Nurse Practitioners

Full-time

Jun 27, 2025

Hourly: $53.07 – $64.55

Position Title: Nurse Practitioner

Division: ByWard FHT

Job Status: Permanent Full-Time (In-person/remote)

Job Reports To: Executive Director

Hourly Rate: $53.07 – $64.55 ($100,037 – $121, 677)

ByWard Family Health Team (BWFHT) operates a busy clinic and offers a comprehensive range of services to the general public. We are committed to delivering timely, quality and collaborative assessment, treatment and health promotion, in a supportive and caring environment that is open and transparent to social, ethnic, and income factors.

JOB SUMMARY 

We are currently looking for a full-time Nurse Practitioner (NP) to join our team and provide a full range of healthcare services to patients within the primary health care NP’s scope of practice. The NP will provide care to patients within our FHT guidelines for health promotion, disease prevention and chronic disease management. The NP will work collaboratively with physicians and allied health professionals in our shared care model.

ACCOUNTABILITY

Staff are expected to work in a professional manner, demonstrating above average qualities such as courtesy, tact, and judgment with respect to patients, fellow colleagues, and professionals.  All staff are expected to work in parallel with the organization’s confidentiality agreement.  As a member of our team, you are responsible for bringing issues that affect the smooth operation of the organization, to the attention of your immediate supervisor.  It is your responsibility to be up to date with all organizational communication.

ESSENTIAL RESPONSIBILITIES

• Initiate and manage the care of patients with diseases or disorders within the Nurse Practitioner’s scope of practice and/or monitors the ongoing therapy of patients by providing effective pharmacological, complementary or counseling interventions.
• Evaluate effectiveness of care plans by assessing patient comprehension and compliance to the care plan, reviewing clinical, behavioral and learning outcomes.
• Based on evidence and best practice and in networking collaborate in development of goals and objectives, services and activities, outcome measures and evaluation for student community.  By doing so, develops an information network for present & future use.
• Integrate best practice guidelines and current evidence-based research into clinical practice,
• Evaluate clinical outcomes and integrate nursing knowledge and research into clinical practice,
• Other activities may be assigned in collaboration with the health services members that relate to a Nurse Practitioner scope of practice.
• Develop linkages with external partners as appropriate to ensure continuity of care,
• Work in a manner to ensure safety to oneself, patients and their families, colleagues and the work environment.

ESSENTIAL QUALIFICATIONS  

• Current Registered Nurse Extended Class certificate and registration with the College of Nurses of Ontario
• Graduate of a recognized Nurse Practitioner program
• Current professional liability insurance
• Minimum of two years clinical nursing practice experience as a Nurse Practitioner
• Previous RN experience in hospital emergency department, primary care clinic or equivalent.
• Bilingual preferred (French & English)
• Excellent communication and interpersonal skills
• Strong clinical and effective time management skills
• Demonstrated ability to work independently and collaboratively as a member of an interdisciplinary team
• Excellent health assessment skills, clinical judgment, analytical and problem-solving skills
• Has completed an approved controlled substance prescription and management education program

WHAT WE HAVE TO OFFER:

• A dynamic work environment for those who thrive in a fast-paced setting
• Excellent, benefit plan after a qualifying period
• Competitive wage based on level of experience
• Collaborative working environment
• Opportunity to learn and grow in your career
• Both in-person and virtual visits (hybrid clinical schedule)

ADDITIONAL INFORMATION:

Please note that related education/experience, bilingualism, and the ability to work in a fully paperless environment (EMR) are essential qualifications for this position.

REPORTING STRUCTURE (To whom the incumbent reports to for different aspects of their job); The incumbent reports to the Executive Director.

Please apply online. We thank all applicants for applying; only those selected for an interview will be contacted.  

ByWard Family Health Team is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during the recruitment process, please contact us at hrdept@bywardfht.ca and specify the nature of your accommodation request.

Ottawa, ON

Allied Health Providers

Part-time

Jun 27, 2025

Hourly: $28.14 – $34.27

Position Title:                             Foot Care Nurse

Division:                                       ByWard Family Health Team (BWFHT)

Job Status:                                   Part-Time (22.5hrs/week)

Job Reports to:                           Executive Director – Family Health Team (FHT)

Salary:                                          $28.14 – $34.27/hr ($32, 924 – $40, 096)

ByWard Family Health (BWFHT) offers a comprehensive range of primary and specialized health care services. We are committed to delivering timely, quality, and collaborative assessment, treatment, and health promotion, in a supportive and caring environment that is open and transparent to social, ethnic, and income factors.

JOB SUMMARY

The Foot Care Nurse is responsible for providing quality foot care services to help patients eliminate foot pain, gain mobility and maintain healthy feet.  The Foot Care Nurse acts as a resource to clients and colleagues, can work independently and within a team, and is compliant with legislation and standards of practice. The Foot Care Nurse is a key member of the clinic’s Diabetes chronic disease management program.

ACCOUNTABILITY

Staff are expected to work in a professional manner, demonstrating above average qualities such as courtesy, tact, and judgment with respect to patients, fellow colleagues, and professionals.  All staff are expected to work in parallel with the organization’s confidentiality agreement.  As a member of our team, you are responsible for bringing issues that affect the smooth operation of the organization, to the attention of your immediate supervisor.  It is your responsibility to be up to date with all organizational communication.

ESSENTIEL RESPONSIBILITIES

• Conduct foot assessments/re-assessments, develop treatment & management plans, and maintain accurate client progress notes in the clinic’s CHR;
• Maintain approved cleaning and sterilization techniques for all instrumentation and tools used;
• Follow all infection control best practices and guidelines as set out by regulatory and advisory bodies including but not limited to the College of Nurses of Ontario and PIDAC-IPC;
• Educate and advise patients about the prevention and care of morbid conditions relating to chronic diseases like diabetes, HIV, etc.
• Ensure continuity of patient care through exchange of information and communication with the patient, family members, and other service providers who may be involved with the patient
• Work as part of an interdisciplinary team, making referrals and providing support to patients of ByWard FHT
• Build relationships with various community partners
• Act as a resource for the team in assessing other social agencies and supports
• Receive referrals from medical and other healthcare practitioners and consult with these referring practitioners to provide timely and optimal care for their patients
• Maintain program statistics for purposes of evaluation and research
• Complete and maintain all necessary documentation as per act and professional standards
• Participate in continuous professional educational opportunities

ESSENTIAL QUALIFICATIONS

• Current Registered Nurse or Registered Practical Nurse certificate and registration with the College of Nurses of Ontario
• Current professional liability insurance
• Knowledge of wound care, lower limb circulatory diseases, and diabetes management
• Minimum of two years clinical practice experience as a Foot Care Nurse, including providing foot care services to people living with diabetes
• Advanced and Diabetic Foot Care certificate is preferred
• Current Level C CPR course or equivalent
• Excellent interpersonal skills and a commitment to inter-professional care
• Strong clinical and effective time management skills.  Experience in a high-volume setting would be an asset.
• Demonstrated ability to work independently and collaboratively as a member of an interdisciplinary team
• Excellent health assessment skills, clinical judgment, analytical and problem-solving skills
• Ability to work with an electronic health record system

WHAT WE HAVE TO OFFER:

• A dynamic work environment for those who thrive in a fast-paced setting
• Competitive wage based on level of experience
• Collaborative working environment
• Opportunity to learn and grow in your career

ADDITIONAL INFORMATION:

Please note that related education/experience, bilingualism, and the ability to work in a fully paperless environment (EMR) are essential qualifications for this position.

REPORTING STRUCTURE (To whom the incumbent reports to for different aspects of their job); The incumbent reports to the Executive Director.

RELATIONSHIPS

CONTACTS

Internally: Successful and effective relations with the Administration Team, Support Staff, Allied Health Professionals, Physicians, and other departmental employees.

Externally: Successful and effective relations with patients, community partners, Chiropody community of practice and other clients that present themselves via telephone, in writing or in person. 

Closing Date: Until position has been filled

Please apply online. We thank all applicants for applying; only those selected for an interview will be contacted.  

ByWard Family Health Team is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during the recruitment process, please contact us at hrdept@bywardfht.ca and specify the nature of your accommodation request.