For assistance in locating another physician, RAMQ patients can go to the following websites:
You may also wish to contact your local hospital to see whether any physicians on staff are accepting new patients. Lastly, some physicians, including those who are new to an area or who are beginning to establish a practice, will advertise that they are accepting new patients.
There are also several walk-in clinics and CLSCs in the area that will be able to see you. Appletree Medical Group, Clinique Medigo and Clinique Marleen Tasse are notable examples.
Please note that as of September 1, 2021, a copy of your electronic patient record will automatically be transferred to Santé Alliance Health.
To send a copy of your medical records to another facility, via fax or mail prior to September 1, 2021, please contact ByWard FHT directly.
Note that your written authorization is required to release your medical records and an administrative fee for this uninsured service will apply.
A consent to release personal health information can be found on the ByWard FHT website at: https://bywardfht.ca/our-clinic/forms/ . If a request is made after September 1, 2021, please visit the Santé Alliance Health website: https://alliancehealthohc.ca.
Due to limited capacity, the ByWard FHT will not be able to accommodate patients who wish to register with another provider at the ByWard FHT, with the exception of uOttawa and uStPaul students and staff. Students and staff may contact the ByWard FHT at 613-564-3950 and or go to the online registration form located on the ByWard FHT website in order to have their name placed on a waiting list to be registered to a new primary care provider. If registering online, answer “yes” when asked if you are currently registered to a Primary Care Provider at ByWard FHT.
While ByWard FHT is doing what they can to accommodate patients, adding your name to the waitlist does not guarantee a primary care provider. Walk-In services will remain an option for uOttawa and uStPaul students and staff only.
This is a common misconception. The clinic, ByWard FHT, is where your provider has their practice. The clinic’s role is to make available the amenities and the resources that your provider requires so that they are able to provide services to their patients within their practice. It’s important to note that the relationship is between the patient and their provider, not the clinic.
(For information on a patient-provider relationship, please visit the CPSO website).
Ideally there would be another provider that would want to open their practice at the clinic and would be willing to accept patients that have been discharged from another practice. The clinic’s responsibility is to facilitate the transfer but is not responsible in guaranteeing the patient a primary care provider.
Unfortunately the clinic’s compliment of primary care providers, able to accept new patient into their practice, is very limited. As such we require whatever availability we do have to accommodate current and or new students and staff, per the clinic’s obligation to the University.
For all questions or feedback related to this announcement, please go to the Santé Alliance Health website at https://alliancehealthohc.ca.